Arriving here
Submitting a trial request or contact form transmits its contents — an email address, a nominated device, optionally a WhatsApp number, and your message. An IP address accompanies it, retained solely to filter automated submissions.
Ordering through WhatsApp exposes your profile name, your number and the plan selected. Payment credentials pass to your chosen payment provider and reach us at no point.
Never arriving here
Viewing behaviour is not tied back to individuals for any purpose beyond keeping streams running. No profile of what your household watches is assembled, no behavioural data is offered for sale, and no advertising relationship exists on this site that would reward doing either.
Purpose of retention
Provisioning the line, transmitting credentials, replying to messages, and warning before a term lapses. Nothing is supplied to third parties for marketing.
Measurement
Visit counts and page popularity, through privacy-respecting analytics. Advertising cookies are not set and nothing follows a visitor off this site. Blocking the analytics impairs nothing and is entirely your prerogative.
Destruction schedule
Account records persist for the active term plus twelve months, allowing a returning subscriber to keep existing credentials, after which they are destroyed. Form submissions are destroyed at ninety days. Neither interval exceeds its purpose.
Exercising your rights
Access, correction and erasure are all available on request. Message WhatsApp on +212 663 813 479; the matter closes inside thirty days. Justification is neither required nor solicited.
Safeguards
Transport is HTTPS throughout and storage is restricted to support personnel. Credentials reach you via WhatsApp, which places the security of that conversation partly in your hands — treat them as a password and decline requests to forward them.
Questions about this policy: message us on WhatsApp +212 663 813 479 or use the contact page.